Help Center

How can we help?

Find answers about your account, listings, bookings, payments, cancellations, and more.

For Advertisers

Finding an Ad Space

Browse billboards, LED and digital screens, building and wall spaces, indoor advertising spaces, retail and commercial spaces, and other physical advertising placements. Use search and filters to find spaces that match your campaign requirements.

Booking an Ad Space

Review listing details, dates, pricing, and campaign requirements before submitting a booking request. The process typically includes:

  1. Review the listing details.
  2. Check the available dates and pricing.
  3. Submit your booking request.
  4. Wait for the host to review your request.
  5. Complete payment when required.
  6. Coordinate your campaign requirements with the host.

Booking requirements may vary depending on the advertising space.

Managing Your Bookings

Your AdItHere account lets you keep track of booking requests and campaigns in one place. Depending on the stage of your booking, you may be able to:

  • Review booking details
  • Check booking status
  • Communicate with the host
  • Complete required payments
  • Submit campaign materials
  • View campaign schedules
  • Request cancellation

For Hosts

Creating a Listing

Have a space that could be used for advertising? Create a listing with accurate and complete information to help advertisers make confident booking decisions.

  • Location
  • Advertising format
  • Photos
  • Dimensions
  • Pricing
  • Availability
  • Audience or traffic information
  • Installation requirements
  • Advertising restrictions

Managing Booking Requests

Review each advertiser’s campaign details before accepting. Confirm that it fits your availability, meets your requirements, complies with restrictions, and can be installed or displayed safely.

Managing Your Listings

Keep listings updated so advertisers see accurate information. Review your pricing, availability, photos, description, specifications, restrictions, and contact and business information.

Account & Security

Protect your AdItHere account by:

  • Using a strong, unique password
  • Keeping your contact information updated
  • Never sharing login credentials
  • Reviewing unexpected account activity
  • Communicating through AdItHere whenever possible

If you believe someone has accessed your account without permission, contact AdItHere Support immediately.

Payments & Payouts

Where supported, AdItHere may facilitate payments between advertisers and hosts. Payment availability, processing times, applicable fees, and payout schedules may vary depending on the booking and payment provider. Always review the full booking amount before confirming payment.